Conducting Usability Testing
How This Course Will Transform Your Career
In This Course, You'll
Get excited when you realize usability testing gives you the power to deeply understand your users, solve their frustrations, and deliver products and services they genuinely love. Studies show that 79% of people abandon websites due to poor usability. Just think of the competitive edge you'll gain when you identify and fix problems early. Greater user satisfaction leads directly to loyalty, business growth, and higher salary potential. Usability testing future-proofs your career with timeless, human-centered skills. AI can't replace your ability to observe people, understand their frustrations, and adapt products to their needs.
Make yourself invaluable by mastering usability testing methods that increase customer loyalty, sales, and profits. Products with great usability are easier to learn, faster to adopt, and more likely to be recommended. Plan, conduct, and report usability tests that yield precise, actionable insights to avoid costly mistakes. Usability testing isn't just for apps or websites—it saves lives by making medical devices intuitive and vehicles safer. Wherever there are people, usability testing is essential. Use it to excel in your current role or break into tech. Your skills will make you stand out as a professional who truly understands people's needs. You already test usability intuitively, such as when you ask friends for feedback. This course naturally builds on what you know.
Gain confidence and credibility with downloadable test plans and questionnaires that simplify usability testing. Optional portfolio exercises guide you step by step through testing an online shop and provide the practical, real-world experience hiring managers want. Even if design is new to you, this course will transform your confidence, elevate your career, and empower you to create a meaningful impact on people's lives.
It's Easy to Fast-Track Your Career with the World's Best Experts
Master complex skills effortlessly with proven best practices and toolkits directly from the world's top design experts. Meet your expert for this course:
Frank Spillers: Service Designer and Founder and CEO of Experience Dynamics.
Gain an Industry-Recognized UX Course Certificate
Use your industry-recognized Course Certificate on your resume, CV, LinkedIn profile or your website.
Our courses and Course Certificates are trusted by these industry leaders:
Why Learn to Conduct Usability Testing?
Usability Testing falls under the umbrella term of User Experience (UX) design. UX design is your fast-track to a meaningful, secure, and rewarding career.
Worried You'll Lose Your Job to AI? UX Design Skills Make You AI-Proof
UX design builds on your core human strengths such as emotional intelligence, deep human understanding, critical thinking, intuition, and imagination.
AI can't replicate your uniquely human ability to design for real emotions and needs such as joy, comfort, curiosity, safety, and a sense of belonging. These deeply human insights are your superpowers. With UX design skills, you'll turn them into products and experiences people truly love. You become irreplaceable, confident and in demand.
And yes, we'll also show you how to use AI to accelerate your results.
Feeling Stuck in the 9–5? Design Your Freedom
Tired of feeling undervalued, anxious, or trapped in your career? UX design skills open doors to freedom, flexibility, remote work, and a career you're excited about—without starting from scratch.
Stop wondering if you could be more. Start realizing your full potential today.
UX Design is Booming: Accelerate Your Career to Higher Salaries and Impact Across All Jobs and Industries
Salaries for people with design skills are soaring, often surpassing $200K in cities like San Francisco, and job growth is strong (13% globally). Why? Because companies thrive when their users are happy. Companies that invest in great design outperform the S&P 500 Index by a whopping 228%.
Design a Life You Love
Great design is all about helping people meet their needs and achieve their goals through intuitive, meaningful, and delightful experiences. Skills in design will empower you to create experiences and products that make people's lives easier and more fulfilling. And when people love what you create, your business thrives, and your salary potential grows. You get the ultimate double win:
You'll feel deeply fulfilled by designing experiences and products people love.
You'll be financially rewarded for your real-world impact.
Course Overview: What You'll Master
- Each week, one lesson becomes available.
- There's no time limit to finish a course. Lessons have no deadlines.
- Estimated learning time: 10 hours 37 mins spread over 3 weeks.
Lesson 0: Welcome and Introduction
-
0.1: An Introduction to Courses from IxDF (37 mins)
-
0.2: Get Help, Career Advice, and Job Opportunities (1 min)
-
0.3: How to Get Your Course Certificate (16 mins)
-
0.4: Grow Your Global Network and Build Your Brand (11 mins)
-
0.5: Global Skills, Local Jobs: Build Your Network in Your Area (1 min)
-
0.6: Gain Timeless Skills Through Courses from IxDF (21 mins)
-
0.7: Mandatory vs Optional Lesson Items (7 mins)
-
0.8: Learn Smarter: The Perfect Mix of Video and Text (6 mins)
Lesson 1: Introduction
-
1.1: Welcome to Conducting Usability Testing (16 mins)
-
1.2: Why Usability Testing (1 hour 25 mins)
-
1.3: Why Metrics? (1 hour 18 mins)
-
1.4: Conversations: Community-Based Learning and Networking (6 mins)
Lesson 2: Developing Your Test Plan
-
2.1: Planning Your Test (31 mins)
-
2.2: Preparing a Test Plan (1 hour 19 mins)
-
2.3: Usability Testing and Moderating Skills (57 mins)
-
2.4: Running the Test (46 mins)
-
2.5: Build your Portfolio Project: Plan Your Usability Test (14 mins)
-
2.6: Conversations: Community-Based Learning and Networking (6 mins)
Lesson 3: Reporting On Your Test
-
3.1: Ensuring Rigor in Testing (43 mins)
-
3.2: Avoiding User Emotion Traps (59 mins)
-
3.3: Build your Portfolio Project: Run Your Usability Test (14 mins)
-
3.4: Course Review (5 mins)
-
3.5: Conversations: Community-Based Learning and Networking (6 mins)
Lesson 4: Course Certificate, Final Networking, and Course Wrap-up
How Others Have Benefited
Ashok Balakrishnan, United Kingdom
“I found the teachings and experience of Frank is amazing. The real world scenarios, experience are treat to watch. There is some tricky questions but it needs deep understanding to answer. Overall, its a great experience!”
Tadinee Marsili, United States
“The instructor is experienced in the field of usability testing, and has shared some of insights from his experience in conducting usability testing.”
Andres Martinez, Poland
“Frank speaks clearly, gives examples, gets to the point, and gives a lot of information not available on books, which can be learnt only from someone who has worked on usability testing.”
How It Works
-
Take online courses by industry experts
Lessons are self-paced so you'll never be late for class or miss a deadline.
-
Get a Course Certificate
Your answers are graded by experts, not machines. Get an industry-recognized Course Certificate to prove your skills.
-
Advance your career
Use your new skills in your existing job or to get a new job in UX design. Get help from our community.
Start Advancing Your Career Now
Join us to take “Conducting Usability Testing”. Take other courses at no additional cost. Make a concrete step forward in your career path today.
Advance my career now