The World's Leading Online Design School

Frequently Asked Questions

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Can I try IxDF before committing?

Absolutely! When you join IxDF, you get full access to everything—courses, community, and resources—right from day one. Plus, you're covered by our 14-day money-back guarantee.

This gives you two full weeks to try IxDF, jump into courses, and see how we can support your career growth. If it's not the right fit, simply cancel within 14 days, and we'll issue a full refund—no hassle, no questions asked.

How flexible are IxDF courses? Can I learn anytime, anywhere?

All IxDF courses are self-paced and 100% online.

You can learn whenever and wherever it suits you—whether that's over morning coffee, during a lunch break, or at midnight in your pajamas.

There are no required live sessions, so you never have to worry about missing a class. Once you enroll, you control the pace—whether you finish a course in a few weeks or take your time over several months. Your course materials, conversations, and past work will always be available, so you can revisit them anytime.

While you can learn solo at your own pace, you won't be alone. IxDF courses include group exercises, active discussion forums, and a worldwide network of peers to exchange insights with.

Plus, you have the option to join (or host!) Local Meetups in over 450 cities to connect with fellow learners in person.

IxDF courses fit into your life—not the other way around.

What is the difference between a Professional and a Student membership?

The Professional membership is open to everyone—there are no special requirements to join. The Student Membership is exclusively for full-time students at a school, college, or university.

Both memberships give you full access to our courses, community, and resources, but there are two key differences with the Student membership:

  1. Your profile will show you as a "Student" to other members. If you plan to use IxDF for building your personal brand, networking, or job opportunities, the Professional Membership may be a better fit.

  2. You can take a maximum of two courses at a time. You can still complete as many courses as you want during your membership, but you'll need to finish or drop one before starting another.

If you're a full-time student looking for an affordable way to learn, the Student Membership is a great option. But if you want unlimited flexibility for career growth, the Professional Membership is the way to go.

Will I receive my IxDF Course Certificate?

You’ll get a digital industry-recognized course certificate at no extra cost every time you complete a course with a score of 70% or more. 

Certificates never expire and can be saved as a .jpg file, so they’re easy to share. There’s no limit to how many certificates you can earn during your membership.

You can see an example of a Course Certificate at the bottom of the Course Catalogue.

There’s no specified time by which certificates must be awarded. Instead, they’re given to you as and when you’ve answered all quiz questions. This applies even if the questions are answered long after the official end date of the course.

My company wants to buy me a membership—should I choose a Company Membership?

If your company is covering your membership, it's easy—just use a company card at checkout to get a Professional Membership. That's it! If you need the company card details removed from your account, pop us an email at hello@interaction-design.org, and we'll take care of it for you.

A Company Membership is only for teams, so if it's just you, the Professional Membership is the way to go. But if your colleagues want to join too, your manager might want to explore our Company Memberships.

Who are IxDF courses for?

IxDF courses are designed to make you more valuable, competitive, and future-proof—no matter your industry or job title.

If you're a designer, our courses help you land your first job, specialize in high-paying areas, or move into leadership roles.

If you're not a designer, learning design can set you apart in marketing, business, software development, customer experience, and more.

Here's why design skills are a smart career move:

  • Stand out in a competitive job market – Many of your competitors already have design knowledge. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • Earn more – Salaries for professionals with design skills are soaring, with UX design roles surpassing $200K in top cities and global demand growing 13% per year.

  • Stay ahead of AI – AI can automate many tasks, but it can't replace human-centered thinking. Design skills give you a competitive edge that tech can't replicate.

  • Increase your impact at work – Companies that invest in design outperform the S&P 500 by 228%, and professionals who understand design help create better products, services, and customer experiences that drive revenue growth.

Design isn't just for designers—it's for anyone who wants to future-proof their career and make a bigger impact.

If you work with people, products, or services, IxDF courses are for you.

Will I be learning alone?

That's up to you!

With IxDF, you can learn entirely on your own at your own pace, or you can tap into a global community for support, feedback, and networking—whenever you want.

Prefer solo learning? No problem. Work through courses independently, distraction-free, on your own schedule.

Want input from others? You'll have plenty of ways to network, connect, and collaborate.

  • Get feedback and insights: Ask questions, share ideas, and get valuable input in our course discussion forums.

  • Join Local Group Meetups: Connect with UX design professionals in your area at IxDF events held in 450+ cities worldwide.

  • Find your people: Whether you're a beginner or a seasoned pro, you'll have peers to exchange ideas with, solve problems, and gain fresh perspectives.

Whether you thrive in quiet study or love bouncing ideas off others, IxDF gives you the flexibility to learn your way.

Help! I've canceled my IxDF Membership by mistake. What should I do?

Don't worry, we've got you!

If you accidentally canceled your IxDF Membership and would like to reactivate your account, please send a quick email to hello@interaction-design.org. Our Support Team will get you back up and running as soon as possible.

Do you have any discounts or deals for new members?

We occasionally run special promotions, so it's always worth checking!

While we don't have ongoing discounts, we do offer huge value with unlimited access to our ever-growing course catalog, UX design resources, and global community.

To see if there are any current deals, keep an eye on our social media channels or reach out to our team at hello@interaction-design.org—we're always happy to help!

Are all the courses really free for members?

Yes! You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

As a member you get:

  • Courses by real experts, not influencers.

  • Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

  • Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

  • Skills that protect you from losing your job to AI.

  • Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

  • An easy way to compile an impressive portfolio.

  • Instant help and career advice in IxDF online global communities. Your network is your net worth.

  • Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

  • Get our insights, present them as your own.

  • Grading by experts, not machines. 

  • Access on all devices. 100% online

  • Permanent access to course material during membership.

  • Downloadable premium literature by 100+ leading designers.

  • Discounts on design tools.

  • 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

Are IxDF courses suitable for beginners or advanced learners?

Our courses cater to all levels, from beginners to advanced professionals.

People who take this course come from diverse backgrounds:

  • Marketing, Communication and HR

  • Software Development

  • Customer Service

  • Business

  • Psychology

  • Project Management

  • Architecture

  • Content Creation 

  • Healthcare

  • Teaching

  • And other fields

No matter your experience level, you'll find courses that help you grow and achieve your goals.

If you're interested in design and tech, mastering new design and tech skills can increase your salary potential, make you an indispensable asset to your company and open up numerous career opportunities.

When I pay for an IxDF course, what do I get?

You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

In addition, you get:

  • Courses by real experts, not influencers.

  • Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

  • Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

  • Skills that protect you from losing your job to AI.

  • Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

  • An easy way to compile an impressive portfolio.

  • Instant help and career advice in IxDF online global communities. Your network is your net worth.

  • Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

  • Get our insights, present them as your own.

  • Grading by experts, not machines. 

  • Access on all devices. 100% online

  • Permanent access to course material during membership.

  • Downloadable premium literature by 100+ leading designers.

  • Discounts on design tools.

  • 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

Will IxDF help me get a job?

Yes—many of our members have landed new jobs, promotions, and career changes thanks to the skills and credentials they've gained with IxDF.

Here's how IxDF helps you get hired:

  • Industry-recognized certificates: Build your brand and credibility with every IxDF Course and Master Class certificate you add to your LinkedIn profile.

  • Portfolio-building exercises: Apply what you learn with ready-to-use templates and real-world exercises to build a portfolio that grabs employers' attention.

  • A global network: Connect with industry professionals, mentors, and potential employers through our Community Conversations and Local Meetups.

  • Expert-led learning: Learn from top UX design experts and apply in-demand skills right away.

While no course can guarantee you a job, IxDF gives you the skills, credibility, and connections to confidently pursue new opportunities—and many of our members have done exactly that!

Read How to Successfully Switch to a UX Career in 2025 to see how other members have done it.

Can I use IxDF to switch careers without starting over?

Yes—your past experience isn't a roadblock, it's an advantage!

Many of our members have successfully transitioned into UX design, product design, and other design-related roles—without having to start from scratch.

Our courses help you build on the skills you already have, whether you come from marketing, development, psychology, business, or another field. UX design thrives on problem-solving, communication, and critical thinking, so chances are, you're already bringing valuable skills to the table.

With self-paced courses, hands-on exercises, and industry-recognized certificates, you can start learning and applying UX design principles right away—even before making a full career switch.

Read How to Successfully Switch to a UX Career in 2025 to see how other members have done it.

How quickly will I see results from taking courses?

Many of our members start seeing results immediately.

Since our courses are designed to be practical and hands-on, you can start using new skills right away—whether it's improving a project at work with one of our ready-to-use templates, building your portfolio, or applying UX design principles to real-world challenges you're facing.

Some members land new jobs or promotions within months, while others start making an impact in their current roles even faster. And with industry-recognized certificates, you can build your brand and credibility on LinkedIn as you go.

Read How to Successfully Switch to a UX Career in 2025 to see how other members have done it.

Do I need artistic skills to benefit from UX design?

Not at all! UX design isn't just about drawing or creating stunning visuals—it's about solving problems, understanding users, and improving experiences.

Everyone is creative in their own way. Whether you're great at organizing ideas, spotting inefficiencies, or thinking outside the box, those skills are at the heart of UX design.

Great UX designers come from all kinds of backgrounds, from business and psychology to marketing and customer service. The key skills—like critical thinking, empathy, and communication—have nothing to do with being "artistic" and everything to do with being human.

If you've ever improved a process, simplified a task, or made something easier for someone else, congratulations—you've already practiced UX design!

Will I be stuck with a subscription I can't cancel?

Nope! You're always in control of your membership. If you ever decide IxDF isn't right for you, you can cancel anytime—no hidden fees.

We even offer a 14-day money-back guarantee, so you can explore everything risk-free. If you change your mind within those first two weeks of your membership, just let us know, and we'll issue a full refund.

Will learning UX design really increase my salary?

Yes—UX design is one of the fastest-growing and highest-paying fields out there. Salaries for UX professionals are soaring, with top roles surpassing $200K in cities like San Francisco, and global job growth is 13% per year.

Even if you're not becoming a full-time UX designer, learning UX design skills makes you more valuable in fields like marketing, product management, development, and business strategy. Companies know that great design leads to higher profits, happier customers, and better business outcomes—and they're willing to pay for it.

Plus, with IxDF, you'll get an industry-recognized certificate for every course you complete. You can add them to your LinkedIn profile, resume, or portfolio to prove your expertise and stand out to employers. Many of our members have used their certificates to negotiate raises, land new roles, and switch careers.

Want to make sure your achievements get noticed? Showcase your IxDF certificates on LinkedIn:

Can I really learn UX design if I'm not “techy”?

Absolutely! UX design isn't about coding or being a tech wizard—it's about understanding people and creating great experiences.

If you can think critically, solve problems, and empathize with people, you already have the foundation for UX design. IxDF courses break down concepts into clear, practical steps, so you can easily pick things up without any technical background.

Many successful UX designers come from fields like marketing, psychology, business, customer service, and even healthcare. So if you're curious and willing to learn, UX design is absolutely within your reach!

What if I have more questions?

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.

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