Service Design: How to Design Integrated Service Experiences

Design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

• Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

• Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

• You learn skills that protect you from losing your job to AI.

• You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

• Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

• Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

• Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

Design and tech skills can make you an indispensable asset to your company and open up career opportunities.

For example, if you’re in a field such as:

• Marketing, Communication and HR

• Software Development

• Customer Service

• Business

• Psychology

• Project Management

• Architecture

• Content Creation 

• Healthcare

• Teaching

• And other fields

Why can design skills make you valuable in all these jobs and industries?

That’s because design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

• Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

• Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

• You learn skills that protect you from losing your job to AI.

• You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

• Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

• Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

• Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

AI is killing jobs in all industries. Humanity has never faced such a powerful force, developing at an exponential speed.

You can protect yourself by learning design: You’ll use the very fabric of being human, like empathy and intuition. AI never can never replace that. These skills are timeless and will stay with you forever.

Design is centered on human needs and goals. That’s why you can protect your future with the power of human-centered design. Mastering these skills can shield you from AI-driven disruptions.

We’ll even teach you how to use AI as your career helper, not your terminator.

Whether you’re new to design and tech, or looking to skill up, this course will give you a comprehensive learning experience.

This course is right for you if:

• You want to learn real-world design skills that are useful in any job and any industry.

• You want to learn skills that protect you from losing your job to AI.

• You’re tired of wasting time on influencers and want to learn from real experts.

• You want actual career outcomes, like increasing your salary potential and job opportunities.

• You want to build your credibility by getting credible evidence of your skills with an industry-recognized IxDF Course Certificate.

• You want to ignite your passion for design and leverage it to make a meaningful impact. 

Whether you're a beginner or an experienced professional, you'll discover how design skills can transform your results in problem-solving, innovation, and communication.

Good news!

You don’t need any prerequisites or prior experience in design or tech. We’ve crafted the learning experience to ensure your success and real career outcomes, regardless of your age or background.

Yes! You'll gain fluency in design processes and get job-ready, hands-on skills you can apply immediately.

This course makes it easy for you with templates and step-by-step guides. We've spent 22 years building a goldmine of 100+ downloadable templates, across all courses, so you can easily present to managers and clients. All licensed for commercial use so you can fast-track your promotion.

You’ll learn to easily build an impressive portfolio when you take this course. That way, you can showcase your skills, build your brand, and become in-demand.

People who take this course come from diverse backgrounds:

• Marketing, Communication and HR

• Software Development

• Customer Service

• Business

• Psychology

• Project Management

• Architecture

• Content Creation 

• Healthcare

• Teaching

• And other fields

If you're interested in design and tech, mastering new design and tech skills can increase your salary potential, make you an indispensable asset to your company and open up numerous career opportunities.

This course will enable you to harness the power of design to build a better world and advance your career, making you an invaluable asset in any field.

You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

In addition, you get:

• Courses by real experts, not influencers.

• Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

• Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

• Skills that protect you from losing your job to AI.

• Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

• An easy way to compile an impressive portfolio.

• Instant help and career advice in IxDF online global communities. Your network is your net worth.

• Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

• Get our insights, present them as your own.

• Grading by experts, not machines. 

• Access on all devices. 100% online. 

• Permanent access to course material during membership.

• Downloadable premium literature by 100+ leading designers.

• Discounts on design tools.

• 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

Absolutely! You’ll always have time for career growth because our self-paced courses are designed to fit seamlessly into your life. You’ll never have to say, “I don’t have time for that”.

You can learn at your own comfortable pace. Anytime and anywhere, whether you're working full-time or juggling life and kids.

Many IxDF learners effortlessly enjoy our courses during their commute, while relaxing on their sofa, or even on a park bench during the weekend.

Dive in whenever it suits you and progress at a speed that feels just right for you.

Yes! After you finish, you’ll receive an industry-recognized IxDF Certificate.

Use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Certificates.

Add IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps.

You can download your certificates as .jpg files, so they are easy to share. Certificates are always valid.

Unlike any other online course platform we know of, our grading is done by experts, not machines.

We're not one of those generic, "cover-it-all" course platforms, packed with poorly produced videos on endless topics.

Our experts ensure you receive feedback and maximum benefit from the entire process.

That’s also one of the reasons IxDF Course Certificates are credible and industry-recognized.

Yes! You get unlimited access to all IxDF courses at no extra cost.

For example, if there are 40 courses open for enrollment, you can enroll in all 40 courses at the same time and move from one to another as you prefer. Use our IxDF Career Programs to help you choose the very best courses for you.

If you’re a student member, you can take a maximum of two courses at the same time. You can still take as many courses as you would like – free of extra charges – just as long as you finish them so that you don’t have more than two ongoing courses.

Yes! You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

As a member you get:

• Courses by real experts, not influencers.

• Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

• Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

• Skills that protect you from losing your job to AI.

• Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

• An easy way to compile an impressive portfolio.

• Instant help and career advice in IxDF online global communities. Your network is your net worth.

• Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

• Get our insights, present them as your own.

• Grading by experts, not machines. 

• Access on all devices. 100% online. 

• Permanent access to course material during membership.

• Downloadable premium literature by 100+ leading designers.

• Discounts on design tools.

• 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

That's easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:

1. Click “Add profile section” on your LinkedIn

2. Tap “Recommended”  

3. Select “Add licenses or certifications”

4. Enter your IxDF Certificate details

5. Hit “Save” 

You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.

Need more detailed instructions?

• Learn how to add your IxDF Membership Certificate to LinkedIn.

• Learn how to add your IxDF Master Class Certificate to LinkedIn.

• Learn how to add your IxDF Course Certificate to LinkedIn.

You can see the estimated total learning time just above.

But remember, it’s entirely up to you! You can learn at your own comfortable pace. Anytime and anywhere, whether you're working full-time or juggling life and kids.

Many IxDF learners effortlessly enjoy our courses during their commute, while relaxing on their sofa, or even on a park bench during the weekend.

Dive in whenever it suits you and progress at a speed that feels just right for you.

Don't worry, we will re-run the course soon.

One reason we open and close courses is to achieve an optimal classroom size. That way, your networking opportunities and learning experience are optimal.

We display the "XX% booked" status on our courses to be transparent about the course availability.

Stay tuned for the next enrollment period. Be sure to sign up early! Meanwhile, you can sign up for another course you find interesting. Remember, you can take as many courses as you want without paying extra.

Our courses cater to all levels, from beginners to advanced professionals.

People who take this course come from diverse backgrounds:

• Marketing, Communication and HR

• Software Development

• Customer Service

• Business

• Psychology

• Project Management

• Architecture

• Content Creation 

• Healthcare

• Teaching

• And other fields

No matter your experience level, you'll find courses that help you grow and achieve your goals.

If you're interested in design and tech, mastering new design and tech skills can increase your salary potential, make you an indispensable asset to your company and open up numerous career opportunities.

We can help you in several ways.

Join meet-ups in your city: Join the regular meet-ups in your city in a nearby cafe or office building to have fun and learn with people just like you. You get full access to IxDF Local Groups where you can build your network, find your next job, enjoy yourself and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. Your network is your net worth.

Get instant help and career advice in IxDF online global communities. Build your global network through the supportive IxDF community. Earn IxDF Distinctions like “Community Influencer'' and “Social Impact Award”.

Learn from global leaders and build your network and job opportunities locally and globally.

Yes—simply retake the course and keep moving forward!

Everyone's learning journey looks different and it’s about progress, not perfection.

To retake a course, just follow these steps:

1. Go to your profile and click on the course you'd like to retake.

2. At the top of your screen, just below your progress bar, you'll see “UX Courses” followed by the course name in the breadcrumbs.

3. Click on the course name and scroll down. 

4. Tap the red button that says, “Drop my course now.”

5. Head back to our UX Courses page and re-enroll yourself in the course.

You're all set to try again!

NB: Please note that when you drop a course, you’ll lose your progress and any answers you’ve already submitted in the course.

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.