Critical Mass

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What is Critical Mass?

Critical mass is the idea that you need a certain number of users for a product for that product to be successful. It is easier to sell more of a product once critical mass has been reached than it is to sell the product before reaching critical mass. Designers will want to ensure that their products reach critical mass as quickly as possible in order to ensure the long-term commercial viability of their products.

Literature on Critical Mass

Here's the entire UX literature on Critical Mass by the Interaction Design Foundation, collated in one place:

Learn more about Critical Mass

Take a deep dive into Critical Mass with our course Design Thinking: The Ultimate Guide .

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  • Don Norman: Father of User Experience (UX) Design, author of the legendary book “The Design of Everyday Things,” and co-founder of the Nielsen Norman Group.

  • Alan Dix: Author of the bestselling book “Human-Computer Interaction” and Director of the Computational Foundry at Swansea University.

  • Mike Rohde: Experience and Interface Designer, author of the bestselling “The Sketchnote Handbook.”

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Interaction Design Foundation - IxDF. (2016, May 25). What is Critical Mass?. Interaction Design Foundation - IxDF.