How to Attract Users Through Great Onboarding Experiences
Price
Great, effective onboarding is the difference between a user signing up for your product and never coming back.
It’s mission-critical to master for any Software-as-a-Service (Saas) business, yet, too many products get this wrong all too often.
In this Master Class, Wes Bush, author of Product-Led Growth will show you how to attract and retain engaged product users. You'll learn the battle-tested onboarding framework Wes uses to create onboarding experiences that convert without resorting to short-term, salesy tactics.
Throughout his career crafting onboarding experiences for high-growth companies, Wes has gained an insider's perspective into most SaaS onboarding experiences on the planet. His onboarding framework has resulted in experiences that have generated millions of dollars in revenue. From his expertise, you'll learn:
- What onboarding mistakes you might be making and how to prevent them
- How to find bottlenecks in your current onboarding experience
- How your onboarding experience can turn free users into happy, paying customers
- How to build a plan of action to consistently improve your onboarding process
With this Master Class, you'll ultimately learn to build a framework that gets your onboarding strategy right and primed for growth!
Your Speaker and Industry Expert
Wes Bush is the founder and CEO of Product-Led Institute. He is the bestselling author of Product-Led Growth: How To Build a Product That Sells Itself and is one of the most sought-after product experts in the world.
After working for some of the world’s fastest growing companies in the world, today he runs a successful consulting business where he trains teams around the globe how to turn their product into a growth engine. As founder and president of the Product-Led Institute, Wes spends his days teaching SaaS businesses how to flip the traditional sales playbook on its head and build products that sell themselves.
Wes holds a Bachelor’s Degree in Global Business and Digital Arts from the University of Waterloo. A respected business consultant, Wes has challenged an entire industry to find a better way to approach SaaS growth.
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Questions? We've Got Answers
Why are design skills so important right now?
Design skills are valuable for both you personally and for your company.
For you personally, design skills are important because:
Design roles are growing faster than average. The World Economic Forum ranks human-centered design among the fastest-growing skill areas through 2030.
Employers increasingly expect design skills across roles, not just from designers. Knowing design thinking, user research, or UX principles makes you more competitive in any field.
Designers who combine human-centered skills with AI expertise are in especially high demand.
For your company, design skills are important because:
Design skills help your team increase sales, retain customers, and improve customer satisfaction. Better customer experiences lead directly to better business results.
Companies that invest in design outperform the S&P 500 Index by 228% (Design Management Institute, Design Value Index).
Design is more than aesthetics. It's how teams make products easier to use, services more efficient, and technology more human. These skills create value across every department.
I'm not a designer. Why should I learn design and AI?
Design and tech skills can open up career opportunities.
For example, if you're in a field such as:
Marketing, communication, HR, software development, customer service, business management, healthcare, teaching, and many more.
Why can design skills make you valuable in these jobs and industries?
That's because:
Design skills help your team increase sales, retain customers, and improve customer satisfaction. Better customer experiences lead directly to better business results.
Companies that invest in design outperform the S&P 500 Index by 228% (Design Management Institute, Design Value Index).
Design is more than aesthetics. It's how teams make products easier to use, services more efficient, and technology more human. These skills create value across every department.
Do I need any prior experience in design or tech?
No.
Our courses, master classes, and career programs cover everything from the fundamentals to advanced topics.
Whether you're completely new to design or an experienced professional, you'll find courses, master classes and career programs at your level.
Will I receive a Certificate?
Yes.
After you finish, you'll receive an industry-recognized IxDF Certificate to prove you've completed an evidence-based curriculum taught by industry leaders.
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We can help you in several ways.
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I just signed up for a live Master Class. What's next?
Wonderful! When you sign up for a Master Class, you'll receive an email from us with a link to join the live Master Class.
If you can't find the email, please reach out to [email protected], and we're super happy to help you!
Great news! You'll also get an on-demand version of your Master Class a few hours after the live event ends.
A few days later, the on-demand Master Class will also show up on your private profile page if you're a member.
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Will the live Master Class be recorded and become available on-demand?
Absolutely!
When you sign up for a live Master Class, you'll automatically receive the link to the recording a few hours after the live event ends.
A few days later, the on-demand Master Class will show up on your private profile page if you're an IxDF member. If you're not a member, you'll receive your recording by email.
You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.
What if I can't attend a live Master Class?
Great news! We've got you covered.
When you sign up for the live Master Class, you'll automatically receive the link to the recording a few hours after the live event ends.
A few days later, the on-demand Master Class will show up on your private profile page if you're an IxDF member. If you're not a member, you'll receive your recording by email.
You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.
What if I have more questions?
We'd love to hear from you and help you!
Reach out to us at [email protected] or use the online contact form.
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What the Design Industry Says
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Hear from designers, career switchers, and product leaders who share their experience with IxDF.
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– Don Norman
– UsefulUsability.com
– Future Product Days
– Employed World
4.8/5 “Excellent” (based on 2,341 reviews)
– Trustpilot
– Critical Techworks
– Sagicor South Africa
– Leads.Lab
9/10 “I highly recommend it for anyone.”
– UX Mastery
– NextGen Healthcare
– Toools Design
– AiGA Design
– Core77
– IBM
– UX Planet
– George UX Conf
– SAP Community Network
– Canon
– UI Gradient
– UX Salon Barcelona
– Paul Boag
– Allied Irish Banks
– UX UI
– IDZ Berlin