Frequently Asked Questions

Search by keyword for a frequently asked question, or browse the FAQ topics below.

FAQ Topics

New IxDF Members

Can I try IxDF before committing?

Absolutely! When you join IxDF, you get full access to everything—courses, community, and resources—right from day one. Plus, you're covered by our 14-day money-back guarantee.

This gives you two full weeks to try IxDF, jump into courses, and see how we can support your career growth. If it's not the right fit, simply cancel within 14 days, and we'll issue a full refund—no hassle, no questions asked.

How flexible are IxDF courses? Can I learn anytime, anywhere?

All IxDF courses are self-paced and 100% online.

You can learn whenever and wherever it suits you—whether that's over morning coffee, during a lunch break, or at midnight in your pajamas.

There are no required live sessions, so you never have to worry about missing a class. Once you enroll, you control the pace—whether you finish a course in a few weeks or take your time over several months. Your course materials, conversations, and past work will always be available, so you can revisit them anytime.

While you can learn solo at your own pace, you won't be alone. IxDF courses include group exercises, active discussion forums, and a worldwide network of peers to exchange insights with.

Plus, you have the option to join (or host!) Local Meetups in over 450 cities to connect with fellow learners in person.

IxDF courses fit into your life—not the other way around.

What is the difference between a Professional and a Student membership?

The Professional membership is open to everyone—there are no special requirements to join. The Student Membership is exclusively for full-time students at a school, college, or university.

Both memberships give you full access to our courses, community, and resources, but there are two key differences with the Student membership:

  1. Your profile will show you as a "Student" to other members. If you plan to use IxDF for building your personal brand, networking, or job opportunities, the Professional Membership may be a better fit.

  2. You can take a maximum of two courses at a time. You can still complete as many courses as you want during your membership, but you'll need to finish or drop one before starting another.

If you're a full-time student looking for an affordable way to learn, the Student Membership is a great option. But if you want unlimited flexibility for career growth, the Professional Membership is the way to go.

Will I receive my IxDF Course Certificate?

You’ll get a digital industry-recognized course certificate at no extra cost every time you complete a course with a score of 70% or more. 

Certificates never expire and can be saved as a .jpg file, so they’re easy to share. There’s no limit to how many certificates you can earn during your membership.

You can see an example of a Course Certificate at the bottom of the Course Catalogue.

There’s no specified time by which certificates must be awarded. Instead, they’re given to you as and when you’ve answered all quiz questions. This applies even if the questions are answered long after the official end date of the course.

My company wants to buy me a membership—should I choose a Company Membership?

If your company is covering your membership, it's easy—just use a company card at checkout to get a Professional Membership. That's it! If you need the company card details removed from your account, pop us an email at hello@interaction-design.org, and we'll take care of it for you.

A Company Membership is only for teams, so if it's just you, the Professional Membership is the way to go. But if your colleagues want to join too, your manager might want to explore our Company Memberships.

Who are IxDF courses for?

IxDF courses are designed to make you more valuable, competitive, and future-proof—no matter your industry or job title.

If you're a designer, our courses help you land your first job, specialize in high-paying areas, or move into leadership roles.

If you're not a designer, learning design can set you apart in marketing, business, software development, customer experience, and more.

Here's why design skills are a smart career move:

  • Stand out in a competitive job market – Many of your competitors already have design knowledge. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • Earn more – Salaries for professionals with design skills are soaring, with UX design roles surpassing $200K in top cities and global demand growing 13% per year.

  • Stay ahead of AI – AI can automate many tasks, but it can't replace human-centered thinking. Design skills give you a competitive edge that tech can't replicate.

  • Increase your impact at work – Companies that invest in design outperform the S&P 500 by 228%, and professionals who understand design help create better products, services, and customer experiences that drive revenue growth.

Design isn't just for designers—it's for anyone who wants to future-proof their career and make a bigger impact.

If you work with people, products, or services, IxDF courses are for you.

Will I be learning alone?

That's up to you!

With IxDF, you can learn entirely on your own at your own pace, or you can tap into a global community for support, feedback, and networking—whenever you want.

Prefer solo learning? No problem. Work through courses independently, distraction-free, on your own schedule.

Want input from others? You'll have plenty of ways to network, connect, and collaborate.

  • Get feedback and insights: Ask questions, share ideas, and get valuable input in our course discussion forums.

  • Join Local Group Meetups: Connect with UX design professionals in your area at IxDF events held in 450+ cities worldwide.

  • Find your people: Whether you're a beginner or a seasoned pro, you'll have peers to exchange ideas with, solve problems, and gain fresh perspectives.

Whether you thrive in quiet study or love bouncing ideas off others, IxDF gives you the flexibility to learn your way.

Help! I've canceled my IxDF Membership by mistake. What should I do?

Don't worry, we've got you!

If you accidentally canceled your IxDF Membership and would like to reactivate your account, please send a quick email to hello@interaction-design.org. Our Support Team will get you back up and running as soon as possible.

Do you have any discounts or deals for new members?

We occasionally run special promotions, so it's always worth checking!

While we don't have ongoing discounts, we do offer huge value with unlimited access to our ever-growing course catalog, UX design resources, and global community.

To see if there are any current deals, keep an eye on our social media channels or reach out to our team at hello@interaction-design.org—we're always happy to help!

Are all the courses really free for members?

Yes! You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

As a member you get:

  • Courses by real experts, not influencers.

  • Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

  • Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

  • Skills that protect you from losing your job to AI.

  • Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

  • An easy way to compile an impressive portfolio.

  • Instant help and career advice in IxDF online global communities. Your network is your net worth.

  • Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

  • Get our insights, present them as your own.

  • Grading by experts, not machines. 

  • Access on all devices. 100% online

  • Permanent access to course material during membership.

  • Downloadable premium literature by 100+ leading designers.

  • Discounts on design tools.

  • 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

Are IxDF courses suitable for beginners or advanced learners?

Our courses cater to all levels, from beginners to advanced professionals.

People who take this course come from diverse backgrounds:

  • Marketing, Communication and HR

  • Software Development

  • Customer Service

  • Business

  • Psychology

  • Project Management

  • Architecture

  • Content Creation 

  • Healthcare

  • Teaching

  • And other fields

No matter your experience level, you'll find courses that help you grow and achieve your goals.

If you're interested in design and tech, mastering new design and tech skills can increase your salary potential, make you an indispensable asset to your company and open up numerous career opportunities.

When I pay for an IxDF course, what do I get?

You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

In addition, you get:

  • Courses by real experts, not influencers.

  • Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

  • Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

  • Skills that protect you from losing your job to AI.

  • Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

  • An easy way to compile an impressive portfolio.

  • Instant help and career advice in IxDF online global communities. Your network is your net worth.

  • Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

  • Get our insights, present them as your own.

  • Grading by experts, not machines. 

  • Access on all devices. 100% online

  • Permanent access to course material during membership.

  • Downloadable premium literature by 100+ leading designers.

  • Discounts on design tools.

  • 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

Will IxDF help me get a job?

Yes—many of our members have landed new jobs, promotions, and career changes thanks to the skills and credentials they've gained with IxDF.

Here's how IxDF helps you get hired:

  • Industry-recognized certificates: Build your brand and credibility with every IxDF Course and Master Class certificate you add to your LinkedIn profile.

  • Portfolio-building exercises: Apply what you learn with ready-to-use templates and real-world exercises to build a portfolio that grabs employers' attention.

  • A global network: Connect with industry professionals, mentors, and potential employers through our Community Conversations and Local Meetups.

  • Expert-led learning: Learn from top UX design experts and apply in-demand skills right away.

While no course can guarantee you a job, IxDF gives you the skills, credibility, and connections to confidently pursue new opportunities—and many of our members have done exactly that!

Read How to Successfully Switch to a UX Career in 2025 to see how other members have done it.

Can I use IxDF to switch careers without starting over?

Yes—your past experience isn't a roadblock, it's an advantage!

Many of our members have successfully transitioned into UX design, product design, and other design-related roles—without having to start from scratch.

Our courses help you build on the skills you already have, whether you come from marketing, development, psychology, business, or another field. UX design thrives on problem-solving, communication, and critical thinking, so chances are, you're already bringing valuable skills to the table.

With self-paced courses, hands-on exercises, and industry-recognized certificates, you can start learning and applying UX design principles right away—even before making a full career switch.

Read How to Successfully Switch to a UX Career in 2025 to see how other members have done it.

How quickly will I see results from taking courses?

Many of our members start seeing results immediately.

Since our courses are designed to be practical and hands-on, you can start using new skills right away—whether it's improving a project at work with one of our ready-to-use templates, building your portfolio, or applying UX design principles to real-world challenges you're facing.

Some members land new jobs or promotions within months, while others start making an impact in their current roles even faster. And with industry-recognized certificates, you can build your brand and credibility on LinkedIn as you go.

Read How to Successfully Switch to a UX Career in 2025 to see how other members have done it.

Do I need artistic skills to benefit from UX design?

Not at all! UX design isn't just about drawing or creating stunning visuals—it's about solving problems, understanding users, and improving experiences.

Everyone is creative in their own way. Whether you're great at organizing ideas, spotting inefficiencies, or thinking outside the box, those skills are at the heart of UX design.

Great UX designers come from all kinds of backgrounds, from business and psychology to marketing and customer service. The key skills—like critical thinking, empathy, and communication—have nothing to do with being "artistic" and everything to do with being human.

If you've ever improved a process, simplified a task, or made something easier for someone else, congratulations—you've already practiced UX design!

Will I be stuck with a subscription I can't cancel?

Nope! You're always in control of your membership. If you ever decide IxDF isn't right for you, you can cancel anytime—no hidden fees.

We even offer a 14-day money-back guarantee, so you can explore everything risk-free. If you change your mind within those first two weeks of your membership, just let us know, and we'll issue a full refund.

Will learning UX design really increase my salary?

Yes—UX design is one of the fastest-growing and highest-paying fields out there. Salaries for UX professionals are soaring, with top roles surpassing $200K in cities like San Francisco, and global job growth is 13% per year.

Even if you're not becoming a full-time UX designer, learning UX design skills makes you more valuable in fields like marketing, product management, development, and business strategy. Companies know that great design leads to higher profits, happier customers, and better business outcomes—and they're willing to pay for it.

Plus, with IxDF, you'll get an industry-recognized certificate for every course you complete. You can add them to your LinkedIn profile, resume, or portfolio to prove your expertise and stand out to employers. Many of our members have used their certificates to negotiate raises, land new roles, and switch careers.

Want to make sure your achievements get noticed? Showcase your IxDF certificates on LinkedIn:

Can I really learn UX design if I'm not “techy”?

Absolutely! UX design isn't about coding or being a tech wizard—it's about understanding people and creating great experiences.

If you can think critically, solve problems, and empathize with people, you already have the foundation for UX design. IxDF courses break down concepts into clear, practical steps, so you can easily pick things up without any technical background.

Many successful UX designers come from fields like marketing, psychology, business, customer service, and even healthcare. So if you're curious and willing to learn, UX design is absolutely within your reach!

What if I have more questions?

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.

Questions From Members

How do I change my password?
  1. Go to the Edit Your Profile page

  2. Scroll to “Account Information” 

  3. Click “Change password

Or, visit the direct link to change your password here.

Where can I find my invoice?

You can find your invoice(s) in the Personal Billing tab.

How do I add the IxDF Certificate to my LinkedIn profile?

That's easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:

  1. Click “Add profile section” on your LinkedIn

  2. Tap “Recommended”  

  3. Select “Add licenses or certifications”

  4. Enter your IxDF Certificate details

  5. Hit “Save” 

You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.

Need more detailed instructions?

I just signed up but didn't receive my login details. What should I do?

We send you an email with a login link about 3 seconds after your payment goes through—but if you don't see it, don't worry! Here are a few things to check:

  • Did you sign up with a different email address? Try checking another inbox.

  • Did you check your Spam or Junk folder? Sometimes emails land there by mistake.

  • Use Gmail? Look in the 'Promotions' tab—it might be hiding there.

Pro tip: If you find the email in Gmail's Promotions tab, drag it to your Primary Inbox to make sure you don't miss future messages.

Still no luck? No problem! Just email us at hello@interaction-design.org, and we'll resend your account info right away.

Can I gift an IxDF Membership?

Yes! Gifting education is a meaningful way to support someone's growth. 

You can buy a membership on behalf of someone else through our gift of learning option:

  1. Complete the form. 

  2. You'll get an email confirmation with your invoice.

  3. The recipient will be notified via email about their new IxDF membership.

It's that simple!

How do I verify my student status?

Verifying your student status is quick and easy!

Simply click on the orange banner in your account that says, “Please verify your student status now,” or visit this direct link.

Complete the form: 

  1. Share your School name and expected graduation date. 

  2. Upload a document (like a student ID) showing your name, school name, and date of expiry for your student status.

  3. Check the declaration box

  4. Click “Verify student status”

Then you're all set!

How do I change the name on my certificate?

IxDF Membership and Course Certificates are generated using the name you entered when you created your IxDF account.

If your certificate shows your username or nickname instead of your real name, don't worry—it's an easy fix: 

  1. Go to your private profile

  2. Click on Edit profile

  3. Update your name as it should appear on your certificate.

  4. Your certificate will update automatically within 48 hours.

Showcase your achievement!

Don't forget to share your IxDF Certificates on LinkedIn—they help you build instant credibility and salary potential—and tag us so we can celebrate your achievement with you!

What if I have more questions?

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.

Payment

Which Credit or Debit card can I use to pay my membership?

We accept Visa, MasterCard and American Express cards—both debit and credit cards. Depending on your country, you should be able to use your debit or credit card to pay through PayPal checkout (even without having a PayPal account).

My Card keeps getting declined. What do I do?

Your bank is probably blocking the transaction for security reasons because we’re based in a different country. 

Simply call your bank to check if the ‘overseas charge’ has triggered the security system and blocked the transaction. You can request that your bank approve the transaction before making another attempt.

If you’re still unable to process your card payment, please let us know at hello@interaction-design.org.

I’m no longer a student and wish to renew my membership as a full professional member.

Congratulations on your graduation! 

To upgrade to professional membership: 

  1. Go to your Personal billing tab (https://www.interaction-design.org/my-private-profile/billing), 

  2. Click the ‘Change membership plan’ button,

  3. Tap the ‘Change membership type’ button

Can I pay the membership fee monthly?
That depends on the membership type. 

You cannot pay for the Professional Membership or the Student Membership in monthly installments, as much as we’d like to help you. Please bear in mind that just one of our courses would cost you over 1,000 USD if you were to buy it online elsewhere. So, right there, you are literally saving thousands and thousands of dollars. 

You can, however, pay for IxDF Design League membership in monthly installments. The reason for this is that the Design League membership is more costly than the Professional and Student membership. 

That's also the reason we list all our membership fees in monthly rates: So that you can compare the cost between membership types – even though two of the membership types are paid yearly.

IxDF Courses - Introduction

Why are design skills so important right now?

Design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

  • Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

  • Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • You learn skills that protect you from losing your job to AI.

  • You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

  • Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

  • Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

  • Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

I’m not a designer. Why should I learn design and tech?

Design and tech skills can make you an indispensable asset to your company and open up career opportunities.

For example, if you’re in a field such as:

  • Marketing, Communication and HR

  • Software Development

  • Customer Service

  • Business

  • Psychology

  • Project Management

  • Architecture

  • Content Creation 

  • Healthcare

  • Teaching

  • And other fields

Why can design skills make you valuable in all these jobs and industries?

That’s because design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

  • Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

  • Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • You learn skills that protect you from losing your job to AI.

  • You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

  • Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

  • Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

  • Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

How can design skills protect me from losing my job to AI?

AI is killing jobs in all industries. Humanity has never faced such a powerful force, developing at an exponential speed.

You can protect yourself by learning design: You’ll use the very fabric of being human, like empathy and intuition. AI never can never replace that. These skills are timeless and will stay with you forever.

Design is centered on human needs and goals. That’s why you can protect your future with the power of human-centered design. Mastering these skills can shield you from AI-driven disruptions.

We’ll even teach you how to use AI as your career helper, not your terminator.

Do I need any prior experience in design or tech?

Good news!

You don’t need any prerequisites or prior experience in design or tech. We’ve crafted the learning experience to ensure your success and real career outcomes, regardless of your age or background.

When I pay for an IxDF course, what do I get?

You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

In addition, you get:

  • Courses by real experts, not influencers.

  • Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

  • Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

  • Skills that protect you from losing your job to AI.

  • Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

  • An easy way to compile an impressive portfolio.

  • Instant help and career advice in IxDF online global communities. Your network is your net worth.

  • Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

  • Get our insights, present them as your own.

  • Grading by experts, not machines. 

  • Access on all devices. 100% online

  • Permanent access to course material during membership.

  • Downloadable premium literature by 100+ leading designers.

  • Discounts on design tools.

  • 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

Can I work full-time while I take a course?

Absolutely! You’ll always have time for career growth because our self-paced courses are designed to fit seamlessly into your life. You’ll never have to say, “I don’t have time for that”.

You can learn at your own comfortable pace. Anytime and anywhere, whether you're working full-time or juggling life and kids.

Many IxDF learners effortlessly enjoy our courses during their commute, while relaxing on their sofa, or even on a park bench during the weekend.

Dive in whenever it suits you and progress at a speed that feels just right for you.

Will I receive a Certificate?

Yes! After you finish, you’ll receive an industry-recognized IxDF Certificate.

Use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Certificates.

Add IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps.

You can download your certificates as .jpg files, so they are easy to share. Certificates are always valid.

How are courses graded?

Unlike any other online course platform we know of, our grading is done by experts, not machines.

We're not one of those generic, "cover-it-all" course platforms, packed with poorly produced videos on endless topics.

Our experts ensure you receive feedback and maximum benefit from the entire process.

That’s also one of the reasons IxDF Course Certificates are credible and industry-recognized.

Can I take more than one course at a time?

Yes! You get unlimited access to all IxDF courses at no extra cost.

For example, if there are 40 courses open for enrollment, you can enroll in all 40 courses at the same time and move from one to another as you prefer. Use our IxDF Career Programs to help you choose the very best courses for you.

If you’re a student member, you can take a maximum of two courses at the same time. You can still take as many courses as you would like – free of extra charges – just as long as you finish them so that you don’t have more than two ongoing courses.

Are all the courses really free for members?

Yes! You get unlimited access to all IxDF courses at no extra cost. Take as many courses as you want without paying extra.

As a member you get:

  • Courses by real experts, not influencers.

  • Industry-recognized IxDF Course Certificates to build your credibility and salary potential.

  • Full flexibility in how you learn: Effortlessly while on your sofa or on a park bench during the weekend.

  • Skills that protect you from losing your job to AI.

  • Downloadable templates to instantly apply your new real-world skills and help your projects succeed.

  • An easy way to compile an impressive portfolio.

  • Instant help and career advice in IxDF online global communities. Your network is your net worth.

  • Full access to IxDF Local Groups where you can build your network, find your next job, have fun and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. 

  • Get our insights, present them as your own.

  • Grading by experts, not machines. 

  • Access on all devices. 100% online

  • Permanent access to course material during membership.

  • Downloadable premium literature by 100+ leading designers.

  • Discounts on design tools.

  • 1-hour Master Classes by global design leaders to fast-track your growth. Binge-watch them on-demand from your sofa. Stay updated, stay inspired.

How do I add the IxDF Certificate to my LinkedIn profile?

That's easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:

  1. Click “Add profile section” on your LinkedIn

  2. Tap “Recommended”  

  3. Select “Add licenses or certifications”

  4. Enter your IxDF Certificate details

  5. Hit “Save” 

You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.

Need more detailed instructions?

I missed the enrollment, and now the course is closed. What can I do?

Don't worry, we will re-run the course soon.

One reason we open and close courses is to achieve an optimal classroom size. That way, your networking opportunities and learning experience are optimal.

We display the "XX% booked" status on our courses to be transparent about the course availability.

Stay tuned for the next enrollment period. Be sure to sign up early! Meanwhile, you can sign up for another course you find interesting. Remember, you can take as many courses as you want without paying extra.

Are IxDF courses suitable for beginners or advanced learners?

Our courses cater to all levels, from beginners to advanced professionals.

People who take this course come from diverse backgrounds:

  • Marketing, Communication and HR

  • Software Development

  • Customer Service

  • Business

  • Psychology

  • Project Management

  • Architecture

  • Content Creation 

  • Healthcare

  • Teaching

  • And other fields

No matter your experience level, you'll find courses that help you grow and achieve your goals.

If you're interested in design and tech, mastering new design and tech skills can increase your salary potential, make you an indispensable asset to your company and open up numerous career opportunities.

How can the global and local IxDF community help me?

We can help you in several ways.

Join meet-ups in your city: Join the regular meet-ups in your city in a nearby cafe or office building to have fun and learn with people just like you. You get full access to IxDF Local Groups where you can build your network, find your next job, enjoy yourself and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. Your network is your net worth.

Get instant help and career advice in IxDF online global communities. Build your global network through the supportive IxDF community. Earn IxDF Distinctions like “Community Influencer'' and “Social Impact Award”.

Learn from global leaders and build your network and job opportunities locally and globally.

What if I have more questions?

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.

IxDF Group Conversations in a Lesson

How do I take a screenshot — for easy uploading to a discussion?

Take a Screenshot — with a PC

  • Use the PRT SCR or PRT SC button to capture the screenshot.
  • Open Paint (or in early versions of Windows MS Paint).
  • Click CTRL + V to paste the screenshot into Paint.
  • Save the screenshot in Paint.

Note: You can use any art package on your PC instead of Paint if you wish. We have chosen Paint because it comes as a standard part of the operating system.

Take a Screenshot — with a Mac

  • Press Command + Shift + 3 to take a screenshot.
  • The screenshot is saved on the desktop as a .PNG file.

Use the Snipping Tool — on a PC

  • Search for ‘Snipping Tool’ inside your computer.
  • Press ‘New’ (see screenshot below).
  • Your screen will freeze and you’ll be able to select the area that you want to create an image from.
  • Once you've selected the image, select File > Save As to save what you’ve captured as an image.

Screen capture tool in use

How do I upload a screenshot to a discussion?
  1. Click the Insert Image button on the header row of the discussion comment box.
    Create post window in the discussion section
  2. Either drag the file to the Insert Image box or click "Choose File" and select the file from your local drive.
    Image upload wizard

IxDF Master Classes

Why are design skills so important right now?

Design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

  • Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

  • Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • You learn skills that protect you from losing your job to AI.

  • You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

  • Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

  • Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

  • Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

I’m not a designer. Why should I learn design and tech?

Design and tech skills can make you an indispensable asset to your company and open up career opportunities.

For example, if you’re in a field such as:

  • Marketing, Communication and HR

  • Software Development

  • Customer Service

  • Business

  • Psychology

  • Project Management

  • Architecture

  • Content Creation 

  • Healthcare

  • Teaching

  • And other fields

Why can design skills make you valuable in all these jobs and industries?

That’s because design skills are incredibly valuable for both you personally and for your company.

For you personally, design skills are important because:

  • Salaries for people who learn design are soaring, surpassing $200K in cities like San Francisco, with global job growth rates at 13%.

  • Many of your job competitors already possess design skills. When you enhance your design skills you can significantly elevate your personal brand and make you a more attractive candidate.

  • You learn skills that protect you from losing your job to AI.

  • You can ignite your passion through design and leverage it to make a meaningful impact.

For your company, design skills are important because:

  • Your design skills can help increase sales, keep customers loyal, and turn them into powerful advocates of your company. That’s because design is all about helping people reach their goals and meet their needs. 

  • Companies that invest in design outperform the S&P 500 Index by a whopping 228%.

  • Design goes way beyond creating attractive visuals and aesthetics. When you possess design skills you’re equipped to revolutionize businesses, make technology more user-friendly, and innovate customer experiences and systems.

How can design skills protect me from losing my job to AI?

AI is killing jobs in all industries. Humanity has never faced such a powerful force, developing at an exponential speed.

You can protect yourself by learning design: You’ll use the very fabric of being human, like empathy and intuition. AI never can never replace that. These skills are timeless and will stay with you forever.

Design is centered on human needs and goals. That’s why you can protect your future with the power of human-centered design. Mastering these skills can shield you from AI-driven disruptions.

We’ll even teach you how to use AI as your career helper, not your terminator.

Do I need any prior experience in design or tech?

Good news!

You don’t need any prerequisites or prior experience in design or tech. We’ve crafted the learning experience to ensure your success and real career outcomes, regardless of your age or background.

Will I receive a Certificate?

Yes! After you finish, you’ll receive an industry-recognized IxDF Certificate.

Use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Certificates.

Add IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps.

You can download your certificates as .jpg files, so they are easy to share. Certificates are always valid.

How do I add the IxDF Certificate to my LinkedIn profile?

That's easy! You can use your IxDF Certificates to increase your credibility and salary potential. Your employer and clients will trust you when you can prove that you’ve learned from the best.

Add your IxDF Certificates to your LinkedIn profile, resumé and job application in a few easy steps:

  1. Click “Add profile section” on your LinkedIn

  2. Tap “Recommended”  

  3. Select “Add licenses or certifications”

  4. Enter your IxDF Certificate details

  5. Hit “Save” 

You can download your IxDF Certificates as .jpg files, so they are easy to share. IxDF Certificates are always valid.

Need more detailed instructions?

How can the global and local IxDF community help me?

We can help you in several ways.

Join meet-ups in your city: Join the regular meet-ups in your city in a nearby cafe or office building to have fun and learn with people just like you. You get full access to IxDF Local Groups where you can build your network, find your next job, enjoy yourself and learn from your peers. The meetings are completely optional and are spread across over 500 cities worldwide. Your network is your net worth.

Get instant help and career advice in IxDF online global communities. Build your global network through the supportive IxDF community. Earn IxDF Distinctions like “Community Influencer'' and “Social Impact Award”.

Learn from global leaders and build your network and job opportunities locally and globally.

I just signed up for a live Master Class. What's next?

Wonderful! When you sign up for a Master Class, you’ll receive an email from Zoom with a link to join the live Master Class.

  • This email is sent from noreply@zoom.us - please check your spam folder. 

  • If you can’t find the email, please reach out to mads.soegaard@interaction-design.org and we’re super happy to help you!

Great news! You’ll also get an on-demand version of your Master Class a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page.

That way, you can view the Master Class on-demand at any time. As many times as you wish.

Will the live Master Class be recorded and become available on-demand?

Absolutely!

When you sign up for a live Master Class, you’ll automatically receive the link to the recording a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page if you’re an IxDF member. If you’re not a member, you’ll receive your recording by email.

You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.

What if I can’t attend a live Master Class?

Great news! We’ve got you covered.

When you sign up for the live Master Class, you’ll automatically receive the link to the recording a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page if you’re an IxDF member. If you’re not a member, you’ll receive your recording by email.

You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.

What if I have more questions?

We’d love to hear from you and help you!

Reach out to us at hello@interaction-design.org or use the online contact form.

IxDF Company Membership

What kind of payment options do you provide?

You can make payments using Visa, Mastercard, and American Express (accepted in all countries except India).

We also offer payment options through PayPal, Google Pay, Apple Pay, and Amazon Pay in select locations.

For large accounts, we can send an invoice via email, which your finance team can pay through a regular bank transfer. For more information on this, please contact us at hello@interaction-design.org.

Can the members of our account take more than one course at a time?
Yes, employees enrolled in Company Memberships can take as many courses as they want during their membership period. There are no further charges. The members of your account will also have access to our local meetings in over 200 cities worldwide, eBook versions of books, among many other benefits. 
Can we modify our Company Membership Plan later?

No problem at all. Even after setting up your Company Membership, you can assign new Supervisors and Coordinators and add new members whenever you want — Feel free to send an email to hello@interaction-design.org and we will happily walk you through the process!

Can Company Membership Supervisors and Coordinators check employee compliance—i.e., can they see how active other company members are?

For Company Memberships, the unique dashboard provides the assigned Supervisors and Coordinators with an overview of the progress of all enrolled employees, including:

  • Total number of seats used

  • Total accumulated learning hours

  • Total course enrollments and completions

  • Total of how many members have enrolled in local groups

Additionally, the built-in leaderboard shows the rankings within your team or enterprise on:

  • Total learning hours

  • Total course points

  • Total course completions

For a more in-depth view of a member’s progress, a detailed dashboard allows Supervisors and Coordinators to see per-member learning hours on a weekly basis and in total. The advanced dashboard also details course enrollments and completions.

Supervisors and Coordinators can additionally check the compliance of members and their activity level through course certificates and distinctions.

Supervisors and coordinators cannot read the individual course answers submitted by an employee, or see their day-to-day progress in a given course, but the result of their activities, i.e. course certificates and distinctions, is always visible on the dashboards.

How many members do we need to create a Company Membership?

To get the best benefit from a Company Membership, you should sign up at least 5 colleagues. However, the minimum number of people for a Company Membership is 2.

If multiple colleagues have existing individual memberships within our community, we can easily merge these accounts into a Company Membership – just reach out to us at hello@interaction-design.org to set this up for you.

How can we manage our company membership?

As soon as your Company Membership is set up, you can assign roles with admin rights (Supervisors and Coordinators), who can use the comprehensive dashboard to:

  • Add more colleagues to the Membership

  • Promote any enrolled colleagues to roles with admin rights

  • Remove colleagues from the Membership if they leave your enterprise or switch roles within teams

  • Manage all billing activities — e.g., add or delete a payment method

Furthermore, you can send us an email at hello@interaction-design.org, and we will help you with any aspect of your account.

Are your courses only offered online?

Yes, our course material is 100% online and self-paced. However, there are many ways in which the IxDF's UX design training can be applied on-ground too. For example, we offer group exercises inside each of our courses to learn from and with your peers. 

Additionally, our discussion forums enable members to engage with a worldwide community of design professionals, fostering a deeper understanding of our content and addressing real-world business challenges. You'll also have the opportunity to participate in local meet-ups held in over 450 cities, and you're welcome to host one yourself!

How can my colleagues and I apply the training we receive from our Interaction Design Foundation Company Membership?

During training at the Interaction Design Foundation, we design courses that encourage you and your colleagues to complete exercises within the context of your current work, rather than relying on ‘textbook examples’. This way, our training material constantly pushes members to apply new-found knowledge to daily business challenges. 

Does my Company Membership come with any support?

Every Company Account is entitled to priority support. Please feel free to reach out to our support team for assistance in addressing billing and membership queries, as well as for valuable tips to optimize your membership.

Is there a way to keep everyone enrolled in my Company's Membership engaged in the coursework?

Sure, we will provide you with many resources to keep all enrolled members motivated and on track with their respective agendas. Your Supervisors and Coordinators will have visibility into the progress of every enrolled employee, eliminating any uncertainty about individual learning journeys.

How can I decide which courses are right for my team/colleagues?

Depending on your organization's goals, we will be able to suggest a learning path that caters to your training objectives. We focus on learning paths that accommodate all your colleagues, even if your team has the most diverse cross-functional roles. 

Throughout your membership, you will also be advised if any new courses suit your objectives. 

Furthermore, every enrolled member has unlimited access to all Interaction Design Foundation courses, so you can rest assured that learning is limitless. 

In a Company Membership, can users be rotated? For example, can different employees use 3 months each of one user’s yearly membership?

Unfortunately, no. 

User profiles and progress are not transferable within Company Memberships, meaning that when a single user is signed up within such a membership, they are enrolled for a year. You will also not be able to remove a member in order to “free up” a space for another colleague. In other words, one user’s yearly access to courses cannot be used by multiple people. 

With the incredible savings you obtain from the Interaction Design Foundation’s flat-fee pricing, it still remains highly cost-effective to add new users individually to your membership. Get in touch with us to find out how. 

What types of job roles are Interaction Design Foundation Company Memberships intended for?
The core belief behind our Company Memberships is that a great design philosophy should be practiced across the organization. From sales and marketing teams to product managers, to developers and engineers – we have drawn customized training paths for every job role. 

Even within your UX team, we have courses to help even your senior-most designers to stay up-to-date with advancements in the field. 
How much time do my colleagues and I have to set aside to finish a course?

As much time as you need. After you and your colleagues enroll in a course, a new chapter is released every week, but there are no deadlines or course end dates, so you can complete any course at your own pace. Your courses won’t get in the way of your busy schedule, and vice versa.

What are the roles (Learner, Supervisor, Coordinator) in a Company Membership?

Company memberships have three roles: Learner, Supervisor and Coordinator. What you can do in a Company Membership will depend on the role assigned to you. 

  • Learner: Can enroll in courses and use the platform normally. They don’t have any administrative rights and occupy a seat. 

  • Supervisor: Can enroll in courses and use the platform normally. They do have administrative privileges and also occupy a seat. 

  • Coordinator: This role is solely for admin purposes. They cannot enroll in any courses, and they do not occupy a seat. 

For a comparison chart, you can check the image below:

Can I get my manager to pay for my membership?
Yes! All you have to do is: 
  1. Get approval from your manager (e.g., using the email template below).
  2. Pay with your credit card (either your own or your corporate credit card).
  3. Your invoice will be ready instantly — and we can modify it to meet your manager's requirements.
  4. Our 14-day money-back guarantee protects you and your manager.
Example email for your manager
Dear manager, 

I would like to get reimbursement for my Interaction Design Foundation membership. This membership can benefit our team and company in the following ways:
  1. I can enroll in all the IxDF’s self-paced, online courses (in my spare time), which will help me complete current projects with better results.
  2. I can network with peers from all over the world and find out how others have addressed issues we are currently facing.
  3. I will be able to continuously educate myself on UX topics through the IxDF's courses and eBooks. 
  4. Because of the breadth of educational materials, I will learn how to solve specific design problems.
  5. I want to offer to share the key takeaways from the courses with my team.
PS: To give you some background, the Interaction Design Foundation is an educational foundation comprising the world’s design and UX elite, and you can read more about the foundation at https://www.interaction-design.org/about

IxDF Company Membership - Administration

What happens when I remove a member from a Company Account?

When you remove a member, The member will receive a very polite email from our member support staff saying that their account has now been detached from your company account. In the email, we will also explain that the member will now continue as an individual member. This means that the given member will be able to continue the membership uninterrupted—if they wish. At this point, the member can also choose not to renew the individual membership and thus leave the Interaction Design Foundation altogether.

What happens when I promote a member to Supervisor?

If you are a Supervisor or Coordinator in a Company Membership, you can promote (or demote, add or remove) other members of the account. Regular members (Learners) of a Company Account cannot perform these tasks.

As a Supervisor or Coordinator, that member will be able to perform the same administrative tasks as you—for example, promote, demote, add or remove other members of the Company Membership.

What happens when I demote a Supervisor to a Learner?

After you demote a member, they will become a regular member of your Company Membership. That member will no longer be able to perform administrative tasks.

We will send a polite email to inform the person about the change of status.

Can Company Membership Supervisors and Coordinators check employee compliance—i.e., can they see how active other company members are?

For Company Memberships, the unique dashboard provides the assigned Supervisors and Coordinators with an overview of the progress of all enrolled employees, including:

  • Total number of seats used

  • Total accumulated learning hours

  • Total course enrollments and completions

  • Total of how many members have enrolled in local groups

Additionally, the built-in leaderboard shows the rankings within your team or enterprise on:

  • Total learning hours

  • Total course points

  • Total course completions

For a more in-depth view of a member’s progress, a detailed dashboard allows Supervisors and Coordinators to see per-member learning hours on a weekly basis and in total. The advanced dashboard also details course enrollments and completions.

Supervisors and Coordinators can additionally check the compliance of members and their activity level through course certificates and distinctions.

Supervisors and coordinators cannot read the individual course answers submitted by an employee, or see their day-to-day progress in a given course, but the result of their activities, i.e. course certificates and distinctions, is always visible on the dashboards.

In a Company Membership, can users be rotated? For example, can different employees use 3 months each of one user’s yearly membership?

Unfortunately, no. 

User profiles and progress are not transferable within Company Memberships, meaning that when a single user is signed up within such a membership, they are enrolled for a year. You will also not be able to remove a member in order to “free up” a space for another colleague. In other words, one user’s yearly access to courses cannot be used by multiple people. 

With the incredible savings you obtain from the Interaction Design Foundation’s flat-fee pricing, it still remains highly cost-effective to add new users individually to your membership. Get in touch with us to find out how. 

What are the roles (Learner, Supervisor, Coordinator) in a Company Membership?

Company memberships have three roles: Learner, Supervisor and Coordinator. What you can do in a Company Membership will depend on the role assigned to you. 

  • Learner: Can enroll in courses and use the platform normally. They don’t have any administrative rights and occupy a seat. 

  • Supervisor: Can enroll in courses and use the platform normally. They do have administrative privileges and also occupy a seat. 

  • Coordinator: This role is solely for admin purposes. They cannot enroll in any courses, and they do not occupy a seat. 

For a comparison chart, you can check the image below:

IxDF Local Groups - FAQs for Everyone

What is an IxDF Local Group and why should I join one?

An IxDF Local Group is a meeting point for people with a passion for design in your city.

You don’t need to be a designer, just passionate about great design and how it can improve your work and career.

Meetups are the heartbeat of IxDF Local Groups—whether we meet at a café, a creative space or a local company. There’s nothing quite like the magic of meeting face-to-face to share ideas and inspiration.

We also host regular IxDF Design Dinners, where we enjoy great food and help each other learn and grow. Even a simple coffee meetup in a café can ignite collaborations and friendships that last a lifetime.

You’ll also have a private and exclusive online forum where you can openly get help and career advice.

Simply put, we learn together and smile together.

You’ll expand your career network, discover new skills, explore job opportunities, meet potential clients, or even find your next dedicated team member when you join an IxDF Local Group.

Remember: Your network is your net worth.

IxDF Chicago Local Group members stand for a photo at a local outdoor coffee shop.

IxDF Chicago making connections and sharing laughs over coffee! Meetups like these are where ideas flow and friendships grow. It doesn’t have to be fancy or over-complicated—all you need is a welcoming space in a good spot.

© Interaction Design Foundation, CC BY-SA 4.0

What goes on in an IxDF Local Group?

Your IxDF Local Group is led by an IxDF Local Leader and serves as a vibrant hub where you can network, learn and grow.

Here’s what you can expect:

  • A community of professionals from all walks of life, who share a passion for great design and how it can benefit their career, their company, and society in general.

  • Meetups are the heartbeat of IxDF Local Groups—whether we meet at a café or a creative space. There’s nothing quite like the magic of meeting face-to-face to share ideas and inspiration.

  • We also host regular IxDF Design Dinners, where we enjoy great food and help each other learn and grow. Even a simple coffee meetup in a cafe can ignite collaborations and friendships that last a lifetime.

  • You don’t have to be a designer—just passionate about great design and how it can improve your work and career. Design skills make you valuable - in any job and any industry.

  • You’ll also have a private and exclusive online forum where you can openly get help and career advice.

  • We help each other find new career opportunities and jobs.

  • We also host more formal workshops to share knowledge and learn from each other, e.g., case studies, success stories and practical experiences.

  • We have ongoing conversations about current design topics and local opportunities, which can help you stay ahead of industry developments and identify career opportunities.

  • And lastly, peer-led sessions focused on specific design challenges that will help you build expertise and sharpen your problem-solving skills.

In other words, we learn together and smile together. We lift each other up.

IxDF Ottawa Local Group members sitting around a table in a coffee shop surrounded by colorful art.

Curious about what happens in an IxDF Local Group? Here’s a glimpse of the Ottawa Local Group—sharing ideas, building connections, and learning from one another over great conversations. From casual coffee chats in creative spaces like this one, to interesting presentations in co-working spaces, there’s always something to look forward to!

© Interaction Design Foundation, CC BY-SA 4.0

I'm not even a designer. Should I still join an IxDF Local Group?

Yes, absolutely!

IxDF Local Groups are for everyone, regardless of your professional background.

Design skills make you valuable—in any job and any industry. That’s why our IxDF Local Groups are not just for professional designers. They’re communities of professionals from all walks of life, who share a passion for great design and how it can benefit their career, their company, and society in general.

No matter what your job currently is, you'll find a supportive community to connect and grow with.

Each meetup is a chance to grow, learn, and connect with passionate professionals like yourself. Even small gatherings create big opportunities for personal and professional growth.

IxDF Munich Local Group members gather at a restaurant table for a group photo.

Not a designer? No problem! IxDF Local Groups, like this lively bunch in Munich, are for anyone curious about how design can take their career to the next level. Pull up a chair, grab a drink, and let’s tap into the power of design thinking together!

© Interaction Design Foundation, CC BY-SA 4.0

IxDF Design League

How is the Design League different from the Student or Professional membership?

The major difference is that with the Design League you will have a personal coach. Your coach will help you:

  • Set your learning objectives so that you would gain more value over a shorter period of time.

  • Boost your career by building a solid professional portfolio and reaching out to the right audience.

  • Like the Student and Professional memberships, the Design League also gives you unlimited access to all our courses and textbooks.

Why would I want to work with a coach?

Some of the reasons to work with a coach are:

  • Something urgent, compelling or exciting is at stake (a challenge, stretch goal or opportunity)
  • A gap exists in current knowledge, skills, confidence or resources
  • A desire to accelerate results
  • A lack of clarity with the choices that need to be made
  • Success has started to become problematic
  • Work is out of balance, creating unwanted consequences
  • Core strengths need to be identified, along with how best to leverage them


What can a coach do for me?
Coaching is a thought-provoking and creative collaboration that inspires you to maximize your professional potential. This is particularly important in today’s uncertain, complex, and highly competitive environment. 

The coach's responsibility is to:
  • Discover, clarify, and align with what you want to achieve
  • Encourage your self-discovery
  • Elicit your own generation of solutions and strategies
  • Hold you responsible and accountable, for both your achievements and areas requiring improvement
This process will help you dramatically improve your outlook on work and life through improving your leadership skills and unlocking your potential.
Shouldn't I be able to reach my goals on my own?
Of course, you should. No one but yourself can reach your goals. However, consider the following: While it is the athlete, not the coach, who wins the Olympics, no athlete would ever think of going to the Olympics without the support of a coach. Note that the coach does not necessarily have to be a world champion himself – they are just someone who can provide a clear and unbiased view of your potential and the opportunities to deploy it. This is a special, and entirely different, skillset.
Who are the IxDF Design League coaches and how do I choose one?
All of our coaches are selected experts with over 10 years of experience in the design field.

You will be able to choose your coach immediately after signing up and their job is to assist you in achieving your professional goals. 

For example, think of a strong partnership that you currently have in your work or life. Look at how you built that relationship and what is important to you about that partnership. You will want to create the same things through this coaching relationship. 

Here are a few other tips for choosing your coach:
  • Study their profiles. Check their areas of specialization, native language, time zone, and availability. Choose those who seem to fit well with your preferences and life schedule.
  • Look for stylistic similarities and differences between yourself and the coach, and how these might support your growth as an individual or the growth of your team, for example.
  • Discuss your goals for coaching within the context of the coach's specialism or the coach's preferred way of working with an individual or team.
Moreover, if you are not satisfied with your coach’s performance – or if you want to change your coach for any other reason – you can do so without any problems or bad feelings.
How can I pay for my Design League membership?
The payment method is the same as for the Professional membership, except that it is paid monthly rather than yearly.
How should I choose my activities in the Design League?
The Interaction Design Foundation Design League suggests a number of typical activities that will help you organize yourself when working towards achieving your professional goals, as well as how to make the best use of your Design League membership.

These include taking training courses, participating in activities and discussions of the professional community, authoring professional articles or books, speaking at conferences, or playing a local leadership role. In addition to this, you can create your own custom activities according to your personal needs.

Your coach will be there to help you decide on which activities you are optimal for you. To choose your activities within the Interaction Design Foundation Design League: 
  • Open your profile by clicking the “Profile” link on the Interaction Design Foundation navigation bar.
  • Click the “Interaction Design Foundation Design League Control Panel” link at the top of your profile page.
  • On the Interaction Design Foundation Design League Control Panel, scroll down to the “Choose Your Activities" section.
  • Explore available activities and courses to get an idea of what you could do. Take note of those that might be of interest to you.
  • Talk to your coach to discuss your goals and the upcoming actions that you are plan to take in order to achieve them.
  • Open each activity that you have decided to perform, and then click “Save to my activities” button.
How will coaching occur? How can I contact my coach?
Coaching occurs online via Skype or an alternative teleconferencing tool that allows transferring voice and video. A typical session is 30-60 minutes long and is focused on a specific topic or set of topics. 

The coaching sessions are usually organized in advance – at least 24 hours before – to give both you and your coach enough time to prepare. It may include defining the questions to be answered, identifying viable alternatives, and assembling supporting materials.

During each session, you and your coach will discuss the topics according to the predefined agenda, and make a plan for the next session(s).
How much coaching time will I have within my Design League membership?
Your Design League membership gives you 120 minutes of coaching per month. This is a decent amount of time if used wisely. We recommend breaking it down into four 30-minutes sessions, one per week. We also encourage our coaches to be well prepared and super-focused during each session.
Can I get additional coaching time?
If you need it, you can request additional coaching time on top of what you have within your Design League membership. However, this shall be discussed on an individual basis. Please write us an e-mail explaining your personal needs, and we will get back to you with viable options. 
What should I talk about with my coach?
During the initial discussions with your coach, you should briefly outline your experience and current situation, and explain both your career and life goals. Your subsequent coaching sessions will then focus on defining a path to achieving them. Further meetings should be dedicated to reviewing your progress and making corrections as necessary. Specific topics may include:
  • Training courses and self-study materials that you might benefit from
  • Certification targets and requirements
  • Preparation of articles and conference talks
  • Project and professional activities personally recommended for you
  • Targeting specific job positions or employers and meeting corresponding requirements
  • Positioning and pitching yourself as a professional within the industry
What should I do if I have any concerns with the quality of coaching?
If you are not satisfied with your coach partnership, you can easily switch to another coach. To do this, simply navigate to your IxDF Design League Control panel, scroll down to available coaches and choose the one you like to choose as your new coach.

You do not have to explain the rationale for your decision.

However, we are continuously working on improving our service, and we would greatly appreciate any feedback you may have. In addition, if you have already spent some hours with your previous coach, we may get back to you for understanding whether the previous coach should bill for that time.
How many times can I change my coach during a single month?

Technically, we do not limit the number of times you can change your coach. However, if you want to change to a second coach within a single month, we highly recommend contacting us before doing so. This may mean that you are having difficulty selecting a coach that meets your specific needs. In this case, you might benefit from our advice.

How can I cancel my Design League membership?
At any given time, you can downgrade your Interaction Design Foundation Design League membership to a professional membership via the Billings tab in your personal profile, or simply cancel your account altogether.
Can I join the Interaction Design Foundation Design League to get assistance with a short-term, special project?
Of course you can. You should not expect, however, that the Design League will magically do the project for you. You still will be fully accountable and responsible for it. What you can expect though is that your coach will help you streamline completion of the project by shifting or expanding your perspective, boosting your creativity, getting you unstuck with decision making, or suggesting alternative approaches. 

You can also initiate a discussion of your project in one of our forums and get the advice of other members of the IxDF Design League.

IxDF Refer-a-Friend

What if a member who signed up cancels their membership?

If your referral cancels their membership within 14 days of signing up, your free months of membership will be forfeited.

After the initial 14 days waiting period, your free months are successfully credited to you!

IxDF Educational Partners

Is there a limit to the referral commission I can earn?

No, there's no limit!

What if someone who signed up for a membership via my referral link cancels their membership?

Our free cancellation period is 14 days from the date a person signs up for a membership. Therefore, if someone cancels their membership within 14 days of signing up, you will forfeit the referral commission you earned from that person.

After the 14 day waiting period, the sign-up will be successfully credited to you as a referral.

What is my referral code and why is it important?

Your referral code is the last bit of information you can find at the end of every IxDF URL when you're logged in to your IxDF account. 

It reads: 

…ep=example-name

As long as you're logged into your account, all IxDF links will contain your unique referral code.

When people visit IxDF through a link with your unique referral code, we set a cookie that lives for exactly 2 years.

If any member of your audience clicks on that link and subsequently signs up with us within the next 2 years, you will earn commission from that sign-up.

When can I get paid?

As soon as your available commission is over $100 USD, then you can get your payout at any time

Our finance team processes commission requests every Friday.

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