Radical Participatory Design: Insights From NASA’s Service Design Lead

1-Hour Master Class with Victor Udoewa, Service Design Lead at NASA SBIR/STTR Program

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Have you ever been a part of a participatory design process or used of a participatory method only to find that it fell short of any real shift in power dynamics? Have you ever compared notes with another participatory designer only to find out their definition of participatory design is different than your own? Have you faced opposition from your organization in practicing design in a more participatory way?

Join us, add to the conversation, and see what Victor Udoewa, NASA’s Service Design Lead, has to say about such experiences, the different definitions of participatory design and how participatory design can actually be used to reinforce hierarchies. One way he has found to dismantle that system is to practice Radical Participatory Design (RPD).

You’ll learn:

What participatory design is.
How definitions of participatory design vary.
What RPD is and how to start practicing it.
How to assert your power as a designer.

This Master Class is for anyone involved or interested in participatory design and how to make the process more effective and efficient.

Your Speaker and Industry Expert

Victor Udoewa is Chief Technology Officer, Chief Experience Officer, and Service Design Lead in the NASA Small Business Innovation Research and Small Business Technology Transfer Research (SBIR/STTR) Program. Before NASA, he was Director of Strategy at 18F, a civic consultancy for and inside the federal government. He started the education business unit, developed a line of educational products and services, directed strategy, managed the digital strategists’ practice, and served as a designer and strategist on partner projects.

Previously, as a Global Education Instructional Designer and Training Development Specialist at Google, he designed learning experiences for people in low-to-middle-income countries around the world. The education could range from experiences covering how to develop web applications and how to use the internet to improve teaching and learning, to experiences exploring how to use internet technologies in post-disaster emergency response situations as well as global digital literacy. As a part of that work, he also advised Google in global energy and access work. Prior to Google he served at USAID and DHS as a science & technology policy advisor and development engineer focusing on infrastructure, post-disaster reconstruction, climate neutrality and global health.

Building on his time teaching in secondary schools, he still teaches teachers as an educational specialist and adjunct professor of education focusing on science and math education through classes, workshops, and video series. He still conducts medical, engineering, or education research and is a certified health crisis and trauma counselor focusing (HIV/AIDS, miscarriage, etc.). Pre-COVID, he enjoyed singing in his male a cappella group and teaching salsa classes on the weekend. He still enjoys time with his wonderful family.

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Design skills are valuable for both you personally and for your company.

For you personally, design skills are important because:

Design roles are growing faster than average. The World Economic Forum ranks human-centered design among the fastest-growing skill areas through 2030.
Employers increasingly expect design skills across roles, not just from designers. Knowing design thinking, user research, or UX principles makes you more competitive in any field.
Designers who combine human-centered skills with AI expertise are in especially high demand.

For your company, design skills are important because:

Design skills help your team increase sales, retain customers, and improve customer satisfaction. Better customer experiences lead directly to better business results.
Companies that invest in design outperform the S&P 500 Index by 228% (Design Management Institute, Design Value Index).
Design is more than aesthetics. It's how teams make products easier to use, services more efficient, and technology more human. These skills create value across every department.

Design and tech skills can open up career opportunities.

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Why can design skills make you valuable in these jobs and industries?

That's because:

Design skills help your team increase sales, retain customers, and improve customer satisfaction. Better customer experiences lead directly to better business results.
Companies that invest in design outperform the S&P 500 Index by 228% (Design Management Institute, Design Value Index).
Design is more than aesthetics. It's how teams make products easier to use, services more efficient, and technology more human. These skills create value across every department.

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You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.

Great news! We've got you covered.

When you sign up for the live Master Class, you'll automatically receive the link to the recording a few hours after the live event ends.

A few days later, the on-demand Master Class will show up on your private profile page if you're an IxDF member. If you're not a member, you'll receive your recording by email.

You can enjoy your Master Class on-demand at any time, anywhere. Watch it as many times as you want.

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