Task Analysis

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What is Task Analysis?

Task analysis begins by defining any of the user’s problems as scenarios and concludes with creating a task flow that outlines the journey from problem to solution.

For example, when interviewing users who are interested in gardening and the designer realizes the majority of them have the problem of forgetting to water their plants every morning, the designer may include an alarm-feature in the final design to address this problem.

The designer’s goal is to keep the tasks as simple as possible and eliminate any unnecessary steps, keeping the process simple and straightforward.

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Literature on Task Analysis

Here's the entire UX literature on Task Analysis by the Interaction Design Foundation, collated in one place:

Learn more about Task Analysis

Take a deep dive into Task Analysis with our course User Research – Methods and Best Practices .

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  • Alan Dix: Author of the bestselling book “Human-Computer Interaction” and Director of the Computational Foundry at Swansea University.

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Interaction Design Foundation - IxDF. (2016, June 2). What is Task Analysis?. Interaction Design Foundation - IxDF.